Medical alert systems provide peace of mind and access to life-saving services. With so many device features and service options to choose from, shopping for the right one is a daunting task. To make the process easier, our partners at Consumer Affairs researched the best medical alert systems in Detroit.
With advances in affordable medical alert systems, people with disabilities and the elderly can remain independent and active longer. When shopping for a medical alert system in Detroit, there are a few things to consider: what you need the system to do, its cost and the type of device to match your lifestyle.
Features of medical alert systems in Detroit
What it does
Questions to ask a company
Call for help
Push a button to connect with live help
Does it connect to 911, a call center or family contact
Often with two-way voice communication
Does it cost extra?
Monitors health vitals
Does it provide medication reminders?
GPS location services
Ideal for seniors on-the-go
Does it require a smartphone app?
Tracks movement in home with motion detectors and beacons
Inquire about who is alerted, type of alerted and live feed
Step-counter, heart rate monitor
How will my information be protected?
Daily check-in service
Ideal for those who live alone without daily family contact
Safe area, parks, restaurants and shopping nearby
Home security monitoring
Fire, smoke, carbon monoxide detection
Is this feature included?
There are two payment categories for medical alert systems:
Unmonitored systems - have a one-time fee, usually ranging from $200 to $300 up-front.
Monitored systems - have monthly fees, but little to no up-front costs. Standard monitored systems cost between $25 and $40 per month, with more advanced systems starting at around $60 per month and increasing to more than double that amount.
Many manufacturers offer a free or money back guarantee trial period and discounts for veterans, multiple users or memberships in certain groups, such as AARP. Because Medicare and most private insurances don’t cover medical alert systems, some companies offer sliding scale pricing for low-income individuals.
Trial periods reduce the risk of purchasing the wrong system, but there are still some equipment options to consider, such as:
Is it wearable?
Is it waterproof?
What is the battery life?
Does it require a landline?
Can family members connect to it through smart devices?
Does it require a wall mount?
Is it mobile?
Unlike more advanced systems, most standard systems (push button to call for help) do not require professional installation.
The number of seniors in Detroit is booming
There are more than 610,000 people age 65 or older in the Wayne-Oakland-Macomb area. Seniors currently account for about 16 percent of the population locally, but that’s about to change. Data Driven Detroit estimates that the senior population in the three-county area will increase by about 24 percent within the next 20 years. In the not so distant future, more than three-quarters of a million seniors will live here.
Metro Detroiters have access to a wide market of devices. Here is a list of the best medical alert systems in Detroit.
Detroit customers love the price lock guarantee and personalized systems offered by Medical Guardian with options that include waterproof, landline and battery operated devices. Services include family plans, fall detection and more. Look for their variety of seasonal and permanent bonuses and discounts.
One of the best features offered by LifeFone is that there are no additional costs to protect a second person in the same home. Also of note is their fixed cost subscriptions that can be canceled at any time with a full refund of any unused time remaining on the subscription.
The wireless voice and data and GPS technology integrated into MobileHelp devices provide real-time location tracking and medical monitoring for homebound and active seniors. Customers love the MobileHelp Connect alerts that allow authorized family members to receive text updates whenever the emergency button is activated.
A preferred choice for consumers in the market for a low-cost, high-quality medical alert system, LifeStation offers reduced monthly rates, a 30-day risk-free trial period and a variety of discounts. Customers love the well-trained and friendly call station care specialists.
Offering multiple devices and a variety of services, including low-cost options, Medical Alert receives plenty of positive customer feedback, but mixed in with the hundreds of favorable reviews are dozens of complaints related to their cancelation policy and unexpected fees.
Active seniors love the customized response plans, automatic fall detection and two-way voice communication available with the GoSafe and HomeSafe devices by Philips Lifeline. With devices built to meet a variety of needs, even medication dispensing, the company makes sure you're covered at all times. Founded in 1974, Philips was the first company to provide medical alert devices to consumers.
Medical Care Alert
Medical Care Alert offers three different devices to cover seniors with different activity levels. The company locks in your price and guarantees it for life and offers an in-home risk-free trial on its service. Medical Care Alert’s devices have optional fall detection, GPS and cellular connection.
GreatCall Lively provides an easy-to-wear, waterproof mobile device that comes with GPS and optional fall detection. The company also offers an optional Urgent Care service that gives customers 24/7 access to nurses and board-certified doctors. GreatCall Lively has no annual contracts and no cancellation fees.
One Call Alert
One Call Alert has helped thousands of customers maintain safe and independent lifestyles at home and on the go. Medical alert systems come with flexible payment choices, optional automatic fall detection and no cancellation fees, and there are no long-term contracts. One Call Alert’s certified U.S.-based call centers are standing by to assist in an emergency 24/7.
ADT Health has medical alert systems to fit any lifestyle. Both in-home and on-the-go systems come with professional monitoring, flexible payment options and free battery replacement with no long-term commitment required. Bracelets and pendants are 100% waterproof so you’re always protected.
Bay Alarm Medical
With a 30-day risk-free trial, easy installation and affordable options for in-home, car and mobile GPS medical alert systems, Bay Alarm Medical is an area favorite. Plus, they offer discounts to members of the American Senior Association, AARP, AMAC, USAA and other groups.
Life Protect 24/7
With guaranteed pricing, no contracts and no equipment fees, Life Protect 24/7 offers mobile and landline monitoring units. Mobile devices work outdoors, indoors and even in the shower. The battery stays charged for up to one month. There’s no cost for the medical alert device, but for an additional fee you can get a front door lockbox that can be opened by first responders.
RescueTouch provides medical alert systems tailored to your level of chosen response. Its devices come monitored or unmonitored and can contact family and EMS. The company was founded by an EMT and is owned and operated by first responders. RescueTouch also offers discounts for AARP members, individuals with disabilities and the families of nurses, first responders and veterans.
Acadian On Call
Acadian OnCall offers medical devices that contact one of 3 certified, U.S.-based monitoring centers. Its certified medical dispatchers will notify emergency medical services, family or other trusted contacts based on your needs. Acadian OnCall’s medical alert pendants are waterproof, allowing you to wear them 24/7. Acadian also consistently exceeds the industry average response time.
Named Best Medical Alert of 2018 by Modern Senior Magazine, Alert1 prides itself on treating customers like family with unlimited button pushes and talk time. The AlertOne Command Center is based in the U.S. and has a 5 Diamond certification from The Monitoring Association (TMA). Devices are made for in-home, on-the-go or both, and feature fall detection.
MedGuard Alert offers a wide range of products, including in-home and mobile help devices. The company has both monitored and unmonitored options, and its in-home devices can connect by landline or cellular. MedGuard Alert requires no long-term agreements and provides free equipment with any monthly monitoring program.